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Archive for August, 2009
PC Pro Magazine Choose Txtlocal
PC Pro Magazine Choose Txtlocal
Txtlocal are PC Pro Magazines ‘SMS service of choice’
Just weeks after Txtlocal launched it’s new website and user ‘dashboard’ we have received widespread critical acclaim.
This month PC Pro follow Web User in reviewing our Simple Mobile Services. Comparing us against industry peers, PC Pro assessed Txtlocal in terms or price, usability and features. This resulted in Txtlocal receiving the acclaimed “PC Pro recommended” kite mark, a five star review and being hailed as the “SMS service of choice”
PC Pro, gave our service 6 out 6 stars for features and design, with 5 out of 6 stars for value for money. Resulting in an overall rating of 5 out of 6 stars.
In the review (currently featuring on http://www.txtlocal.com) PC Pro state that they were “…very impressed with Txtlocal – it offers a wide range of facilities at an affordable price.” Testing all parts of the service PC Pro were also impressed at the speed of delivery of the texts and suggesting Txtlocal’s support was ‘fast and efficient’
The full review is available here (http://www.pcpro.co.uk/reviews/software/350564/txtlocal)
In summary PC Pro comment “With competitive pricing, a rich set of features and an advanced interface, Txtlocal is our SMS service of choice”
Alastair Shortland, Technical Director, who’s team produced the interface “We are obviously pleased with the PC Pro review, it represents a reward for many hours of development, industry acclaim is always enjoyable. However, the real reward comes from our customers, we have more and more people signing up every day. The new and existing customers are telling us how easy the system is to use and as a result sending more and more texts, that is all the feedback we need.”
Alastair went on to say “We won’t stop there though, we aim to make communications simple, this new interface is just the start of some groundbreaking developments ahead, some of them are currently in testing and represent bringing some new services to market and there are exciting times ahead for Txtlocal.”
Open a Free Txtlocal Account!
Sign up for a free account at http://www.txtlocal.com and send texts instantly. Our simple to use dashboard guides you through the process in minutes and we’ll even give you 10 FREE credits to enjoy!
NHS use Text to Cut Missed Appointments
Gloucestershire hospitals are using text to remind patients about upcoming appointments, in a bid to reduce “no shows”.
It is hoped that the move will significantly reduce the number of people who don’t turn up for treatment, which is costing Gloucestershire Hospitals NHS foundation millions of pounds every year.
Between August 2008 and January 2009, 18,706 appointments were missed in Gloucestershire hospitals. This equates to over £1 million lost and wasted each year through “no show” appointments.
Linda Bingel, project manager for the new service said “Each appointment a patient doesn’t attend without informing the trust is a waste of valuable time and resources, that could benefit another patient.”
Bingel continues “It is hoped that the new text reminder service will help increase outpatient efficiency and contribute to an overall reduction in waiting lists.”
Patients are reminded by text message only after giving consent for their mobile phone number to be used. Appointment reminder messages are sent 10 days before the booked appointment and then another three days later. The text includes useful information regarding the appointment date, time and location.
Frontline staff including ward clerks, outpatient receptionists and the booking office team will be involved with setting up a database of mobile phone numbers for the scheme.
Why use SMS Text in the Healthcare Sector?
Txtlocal work with a number of NHS trusts to reduce the number of missed appointments and improve efficiency. Sending a text or automating it with booking systems is incredibly easy to integrate.
If a text can reach a patient and successfully remind them of their appointment, then vital time and money will have been saved. Also, at only a few pence a text, a text messaging service won’t break the bank!
Open a Free Txtlocal Account!
Sign up for a free account on our website www.txtlocal.co.uk and send texts instantly. Our simple to use dashboard guides you through the process in minutes and we’ll even give you 10 FREE credits to enjoy!
Britannia Building Society choose Txtlocal
Britannia Building Society has chosen Txtlocal as their primary in-house text message supplier. Britannia has made the move following the launch of the new Txtlocal control panel..
Britannia use SMS text as part of a drive to improve customer service and human resource efficiency. Outbound SMS campaigns include sending messages to staff regarding important news items and instructions for couriers. As well as for IT purposes, such as sending out system updates and monitoring overnight batch runs.
A spokesperson for Britannia said that “Txtlocal represented a better value service than our original supplier, therefore it made perfect sense to make Txtlocal our primary SMS service provider.”
The spokesperson continued “The entire set up process and import of distribution lists was extremely easy.”
Some of the new Txtlocal features that caught the eye of Britannia include:
Easy Control Panel
Simple navigation /administration of campaigns.
Select Individual Contacts
Individual contacts can be selected from groups and filtered, selected and expanded as required.
Send in Batches
Messages can be scheduled to go out at key times throughout the day.
Why use Mobile Messaging in Finance Industry?
Improved Customer Service
Banks can send out balance or transaction details upon customer request.
Lead Generation
A short code can be used on advertising to generate additional leads especially from people who don’t want to phone at a particular time.
Increase Sales
Banks and building societies can send reminders at crucial times of the year.
Txtlocal work with a number of UK banks and building societies, including Nationwide, Lloyds and Barclays capital to deliver Simple Mobile Services.
If you don’t already have a Txtlocal account, then sign up today at www.txtlocal.co.uk and you too could be realising the benefits of text messaging to reach your staff, customers and prospects.